Terms & Conditions

Welcome to Myriadplay. These Terms and Conditions constitute a legally binding agreement between you and Myriadplay (operated under the regulations of the United Kingdom Gambling Commission). By accessing and using our services at myriad-play-uk.com, you agree to be bound by these terms. If you do not agree, please cease use of the website immediately.

Eligibility and Account Registration

1.1. You must be at least 18 years of age to register an account or use any gambling services provided by Myriadplay. Underage gambling is a criminal offence in the United Kingdom.

1.2. By opening an account, you confirm that you are a resident of the United Kingdom and possess the legal capacity to enter into this agreement.

1.3. You may register only one account. The use of duplicate accounts by the same individual, or by individuals acting in collusion, is strictly prohibited. Myriadplay reserves the right to close any duplicate accounts and void any related transactions.

1.4. During registration, you must provide accurate and truthful information, including your full name, date of birth, current residential address, and a valid email address. You are responsible for ensuring your account details are kept up to date.

Verification and Due Diligence

2.1. In accordance with the Gambling Commission’s requirements, we are obligated to verify your identity, age, and address before allowing you to gamble.

2.2. You authorize us to undertake such verification checks as we may require ourselves or may be required by third parties (such as regulatory bodies or credit reference agencies) to confirm your identity and source of funds.

2.3. If we are unable to satisfactorily verify your information, we reserve the right to suspend or close your account, withhold winnings, and restrict your access to our services until such verification is completed.

Account Security

3.1. You are responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity conducted through your account will be considered authorized by you.

3.2. If you suspect that your account credentials have been compromised, you must notify our support team immediately at [email protected].

3.3. Myriadplay is not liable for any losses incurred through the unauthorized use of your account resulting from your failure to keep your credentials secure.

Deposits and Withdrawals

4.1. You may only participate in our games if you have sufficient cleared funds in your account.

4.2. Funds deposited into your account must belong to you. We do not accept deposits from third-party accounts.

4.3. Withdrawals will be processed only to the same payment method used for the initial deposit, wherever possible, in compliance with Anti-Money Laundering (AML) policies.

4.4. We reserve the right to perform additional security checks on any withdrawal request, particularly for large amounts.

Bonuses and Promotions

5.1. All bonuses and promotions are subject to specific terms and conditions. By opting into a promotion, you agree to comply with its requirements, including wagering requirements.

5.2. Myriadplay reserves the right to withdraw or amend any promotion at any time without prior notice if we believe it is being abused or for any other operational reason.

5.3. Wagering requirements must be fulfilled before bonus funds or associated winnings can be converted into withdrawable cash.

Responsible Gambling

6.1. Myriadplay is committed to promoting responsible gambling. We provide tools to help you manage your gambling, including setting deposit limits, loss limits, and self-exclusion options.

6.2. If you feel you are developing a gambling problem, we encourage you to use our self-exclusion tools or seek assistance from professional support organizations such as GamCare or GambleAware.

6.3. We reserve the right to intervene if we notice concerning patterns of play that may indicate problem gambling, including suspending your account for your own protection.

Anti-Money Laundering (AML) and Financial Crime

7.1. We are subject to the Proceeds of Crime Act 2002 and other relevant AML regulations. We monitor all transactions to prevent money laundering and terrorist financing.

7.2. Any suspicious activity on your account, including large or irregular transactions, may be reported to the National Crime Agency or relevant regulatory authorities without your consent or notification.

7.3. We reserve the right to request proof of source of funds or source of wealth to ensure that your gambling is conducted within your means.

Errors, Malfunctions, and Prohibited Activities

8.1. In the event of a system malfunction, error, or software failure, we reserve the right to void any affected bets or transactions. We are not liable for any losses arising from such errors.

8.2. Prohibited activities include, but are not limited to, the use of automated software (bots), collusion with other players, cheating, or any attempt to manipulate our systems.

8.3. If we determine that you have engaged in any prohibited activity, we reserve the right to terminate your account, forfeit any balances, and take legal action where appropriate.

Dispute Resolution

9.1. We aim to resolve any complaints internally and fairly. If you have a complaint, please contact our customer support team at [email protected].

9.2. If we are unable to resolve your complaint to your satisfaction through our internal process, you have the right to escalate the matter to an independent Alternative Dispute Resolution (ADR) entity approved by the Gambling Commission.

9.3. The decision of the ADR provider will be considered in accordance with their respective protocols and the regulations set by the Gambling Commission.

Liability and Indemnity

10.1. Myriadplay’s total liability to you is limited to the amount of the relevant bet or stake placed. We shall not be liable for any indirect or consequential damages.

10.2. You agree to indemnify and hold Myriadplay, its officers, and employees harmless from any claims, costs, or damages arising from your breach of these Terms and Conditions or your misuse of our services.

Governing Law

11.1. These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions or require support regarding these terms, please contact us via email at:

Email: [email protected].